Bank of New Zealand Teams Up With InMoment
Case Study

Bank of New Zealand Teams Up With InMoment To Creatively Overcome Survey Fatigue Rules

When faced with a challenge, Bank of New Zealand (BNZ) used InMoment’s Platform to solve a tricky problem— getting around the existing survey fatigue rules to leverage its customer experience database.

The results? Avoiding extra engineer work and a 10% uplift in customer feedback!

Download this impact story to see how how Bank of New Zealand (BNZ) uses the InMoment platform to collect, analyse, and act on customer feedback.

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North America
United States/Canada (English)
Europe
Dach (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)