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No matter if youâre a utilities retail, a monopoly distributor, or a utility generator, the customer landscape is changingâand fast.
The issues todayâs utility service providers face are more complex than ever, including:
- New regulatory bodies that demand reports, which have trickle down effects to funding
- Governments are watching how these legacy companies are performing, and have given key metrics for each business to hit
- There are new market disruptors every year
Weâve designed a guide for your utilities business to meet these challenges by competing on customer experiences. Download this paper today, and get ready to reduce costs across your business, make your government reporting seamless, and create happy, lifelong customers at the same time.
