Get the Key Takeaways

With ten speakers, 300+ attendees, and a spectacular Vivid Harbour Cruise, the XI Forum Sydney 2024 was one of InMoment’s most memorable conferences yet!

This year InMoment’s flagship experience improvement event brought together customer experience professionals from all over Australia. We heard from CX leaders across many industries, and had the opportunity to learn from those who have tried and tested methods within their own programs.

Whether you could join us in person or not, you can still get all the learnings from the conference. In this paper, you’ll find:

Customer experience case studies from Suncorp, Specsavers, Honda, Foxtel, Legalsuper, Craveable Brands, PEXA, Milwaukee Tool, and more
Learnings from 10+ customer experience experts, packaged into 30 applicable tips for your CX program
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