Leading Australian Health Insurer Uses Text Analytics Technology to Improve Experiences
Case Study

Leading Australian Insurer Uses Text Analytics Technology to Improve Experiences

One of Australia’s largest health insurers sees revolutionary business results by using NLP text analytics to get to the bottom of avoidable call volumes once and for all. The result? Millions in cost savings and excellent customer experiences.

Download this case study to learn how InMoment’s text analytics capability helped this business reduce call centre costs.

Download

Change Region

North America
United States/Canada (English)
Europe
Dach (Deutsch) United Kingdom (English) France (français)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)