Experience Improvement (XI) Platform

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Bring together feedback from every channel, leverage AI to make sense of it, and empower your people to take the actions that generate the fastest (and largest!) ROI.

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In this demo, you'll learn how to:

  • Collect and connect feedback in every format from every stage in the customer journey

  • Use AI to interpret experience data to know where to focus for the highest impact

  • Balance automated and human actions to resolve individual cases and systemic issues

Join the 3,000 brands that trust InMoment



We partner with InMoment to identify key moments that matter in our customers’ journey’s and drive change in those areas. This approach gives our executives better metrics to run the business and elevates our results.


TYLER SAXEY

DIRECTOR CUSTOMER EXPERIENCE, FOOT LOCKER

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United States/Canada (English)
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