Thursday, 5 June 2025 | Crown Towers Sydney
Join CX professionals and industry experts for a full day of actionable sessions, networking, and practical solutions designed to help you move your customer experience program forward.
Learn What Works in CX
Return on investment (ROI) is the ultimate goal for every customer experience program. That’s why every session at the XI Forum focuses on proven strategies and measurable outcomes. This event is the perfect opportunity for customer experience professionals to learn from their peers and get applicable takeaways to bring into their own programs. Here’s what you can expect:
Full Customer Perspectives
Actionable Insights
Smarter Strategies
See the Forum in Action
Check out highlights from last year’s event and hear from attendees who left with clear next steps for their CX programs.
Speakers
Keep an eye on the growing lineup of award-winning speakers! Previous speakers included the likes of Specsavers, Suncorp, Honda, legalsuper, Foxtel and more. Stay tuned for more big brands with big success stories joining us on stage in 2025.
Why Attend?
Feedback From Previous Events
What Are the Event Details?
Thursday, 5 June 2025
8:30am – 5:00pm
Crown Towers Sydney
1 Barangaroo Avenue
Sydney, 2000, NSW, Australia
Who Should Attend:
Professionals focused on improving customer experience outcomes and growing their programs.