Easy Survey Delivery.
Microsurveys, allow you to ask the right questions, (NPS, CSAT, or CES) through Email, In-app, Mobile, SMS, and Intercom Messenger at the critical journey points that make or break customer loyalty.
Our customers see ROI in a matter of months compared to other providers. Lots of qualitative data? Never miss a trend with automated real-time sentiment measures or get intelligence to insight without a data analyst.
Easy, intuitive, no fuss platform means adoption is a breeze, customisable with your systems – from Salesforce to Slack – driving immediate customer response.
See What Our Customers Are Saying
94% of users say InMoment’s platform is easy to use.
93% of users rate InMoment 5-out-of-5 stars.
95% of users are likely to recommend InMoment to a colleague.
10 out of 10! We use InMoment for both our account and end user Net Promoter Score program. The best thing is the text and sentiment analytics platform that allows us to deep dive and get the data we need. It does a lot of our NPS analysis for us.”
Annie Maas, Lead UX Researcher, Castlight Health
Agility of implementation! Product teams love the ease and high level of security. It’s a no-brainer to course correct based on what they see.”
Guneet Singh, Director of Customer Experience, DocuSign
Smartly segmented NPS data was a big win with InMoment. To have this customer data and feedback at the fingertips of every Salesforce user in our organization is HUGE!”
Jim Mercer, Head of Customer Success, Zoom
Businesses are Improving Experiences, Satisfaction, and Loyalty with InMoment
Leverage Your Systems of Record
Enrich your CRM data with scores and feedback for better customer intelligence. Trigger surveys based on events in your systems of record. Close the loop with customers.