InMoment for Human Resources

Brands Succeed Because of Their People

Turn company culture into a competitive advantage by building a customer-centric culture.

Leverage Employee Feedback to Drive Change
Create an Impactful Employee Culture
Link Employee Outcomes to Business Outcomes
Build a Diverse and Thriving Workplace

Employee Journey-based Analytics

Develop Committed, Passionate Employees

Many factors contribute to employee engagement and satisfaction: proper enablement, empowerment, and growth opportunities. With our employee journey analytics, you can understand which elements of the experience have the greatest impact on developing positive employee engagement and how you can successfully evolve your company initiatives.

Active Listening

Employees: Today's Business Transformation Tool

Most employees want their voice to be heard, but the way they communicate differs dramatically. Our platform allows feedback from email surveys to in-person (or virtual!) interviews, QR codes to video or voice–there’s a feedback channel for everyone. And once you have the data, our proprietary solutions provide you with the most actionable analysis—with a focus on linking it to business outcomes.

Linking Employee Outcomes to Business Outcomes

Demonstrate the Impact of Employee Experience

With unprecedented changes to our society, economy, and businesses, the way we engage with our employees has never been more important. We can help you identify the highest impact opportunities from your voice of employee data and launch initiatives that show your dedication to your people, your customers and the future of your brand.

Diversity and Inclusion

Building a Diverse and Thriving Workplace

Individuals bring unique and varied perspectives to the workplace, and their employee journeys differ based on their starting points. InMoment offers the ability to confidentially examine each employee’s unique perceptions, concerns, and questions, allowing for a more personalized and engaging experience and a more inclusive workforce.

Fast Food Customer Story
Customer Story

70% Reduction in Employee Churn

After asking a single open-ended question to its employees, a leading global fast food chain received 40,000 unfiltered responses. This feedback was not only integrated into its brand refresh, it led to a global people platform for 300,000 employees resulting in reductions in turnover of up to 70% among participating locations and huge subsequent savings in replacement costs.

Customers praised the solution’s methodology and ease of use as well as its text analytics capabilities.”

The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020

See ROI in Half the Time

InMoment’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!

Estimated ROI (payback period in months)

Learn More About InMoment

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