COVID-19 has forced healthcare organisations to reinvent the way they deliver care. As businesses are scrambling to adapt, it’s never been more important to listen to your patients, visitors and employees to inform how your organisation will rebuild, move forward, and improve the quality of care at the same time
This paper is co-authored by experts and designed to teach you how to improve patient experiences. Learn how:
- Collecting patient experience data leads to actionable insights
- Using patient experience data can help you avoid employee churn
- The current state of PROMs collection