The Experience Improvement (XI) Platform brings together intelligence from your customers, employees, and the market to drive real, actionable business value
Integrate customer signals, gain insights, and take informed action with the world’s most recommended CX platform
Surveys, social listening, call scripts, SMS, IVR, and data signals
Personalized, actionable reporting for everyone–frontline to CEO
Text analysis, intent prediction, impact evaluation, and anomaly detection
Case management, action planning, feedback sharing, and trend assessment
On-the-go experience improvement with actionable feedback feed and analytics
AI-powered adaptive models for unparalleled accuracy and understanding
Integrations CRM, ticketing system, HRIS integrations, API, and iPaaS
Workflows, text analytics, data cleaning, hierarchy, and integrations
Advanced artificial intelligence and people power that make us special
Enterprise architecture built for scalability and best-in-class data security
A solution is a combination of technology and professional services crafted to meet your businesses unique needs.
A modern CX solution combining data, technology, and human expertise
Move beyond employee satisfaction to achieve employee engagement and fulfillment
Go beyond the Voice of the Customer—engage the Voice of the Market
What you should know about us–who we are, our core values, and more
Get in touch and let us know how we can help you
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Discover how InMoment provides the solutions and features you need for CX success, tailored specifically to your industry.
Trusted by many of the world’s automotive companies
Dedicated B2B solutions to help you cut through the noise and get noticed in the market
Many of the world’s top financial institutions partner with InMoment
Trusted by the most recognisable food brands worldwide
Power to the people through excellent experiences
Personalised intelligence for positive patient experiences
Connecting with policyholders and brokers on an emotional level
The top leading retailers partner with InMoment
Dedicated to helping retailers stand out in an evolving marketplace
Many of the leading hospitality companies partner with InMoment
Utility companies around the world trust InMoment
Leading brands from across the globe and from every industry trust InMoment.
Learn about our vision for the industry, training courses and support, and our thoughts about the latest trends.
Failing to deliver impact? Stop managing experiences and start improving them
XI Moments shares visionary expertise and sought after thought leadership
The latest examples and practical advice on improving experiences
Access to trusted technology, services, and consulting partners that solve customer needs
At the heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. Find out more about our company, our people, and what drives us.