We all know and love franchises like Oporto, 7 Eleven, Laser Clinics, Anytime Fitness, and so many more—and we know exceptional customer experiences are essential for a successful business.Â
The CX leaders in these organisations need to attract, recruit and retain enough motivated, experienced, and capable franchisees to grow their business, through keeping franchisees informed, engaged, and part of the family.
Download our new paper to see how your brand can tackle these challenges through deploying a Voice of Franchisee (VoF) program—featuring insights from JAX Tyres & Auto, Craveable Brands, and the InMoment Experts!