On Demand Webinar
AI and Customer Experience: How To Turn Data into Gold
Imagine if every customer interaction held the key to uncovering hidden opportunities to boost satisfaction and loyalty. What if your data wasn’t just numbers, but a goldmine of insights waiting to be unlocked by artificial intelligence?
Unlock the Power of AI to Enhance Customer Satisfaction and Loyalty
Listen to our exclusive webinar where we’ll take you through the highlights of our recent XI Forum in London. Our experts Paul Barba, Ben Daubney, and Evelin Kremer move beyond the hype and show you how to harness AI’s true potential in transforming customer experience (CX). Whether you’re new to AI or already using it, this session will provide actionable insights to turn overwhelming data into meaningful business decisions.
Key Takeaways:
- Decoding AI:Â Separate the hype from the reality. Learn what truly matters for your CX programme.
- Real-world Use Cases:Â Discover practical AI applications that can transform how you map customer journeys and analyse feedback.
- Automating Insights:Â Learn how AI can automate the collection of signals and deliver actionable insights that improve loyalty and satisfaction.