The Ultimate CX Experience
Bigger. Bolder. More Impactful.
Thursday 18th September 2025 | Central London
This isn’t your average CX conference. We’ve designed this year’s forum with your experience in mind—making it fun, memorable, and packed with insights you can actually use.
Get ready for the most engaging, insightful, and hands-on CX event of the year! Join top CX professionals, industry leaders, and innovators for a full day of thought-provoking sessions, cutting-edge insights, and practical strategies designed to transform the way you approach customer experience.
Why Attend XI Forum Europe?
Powerful Networking
Actionable Insights
Hands-On Learning
Big Ideas from Big Brands
AI & Data-Driven CX
A Fun, Relaxed Day
What to Expect
Thought-Provoking Keynotes
Hear from industry pioneers and disruptors who are redefining CX.

AI & CX Innovations
Explore the latest trends in AI, conversational intelligence, and reputation management.
Real-World Case Studies
Learn how top brands are tackling CX challenges and driving success.

Exclusive Product Showcases
See how InMoment is leading the way in Integrated CX, AI, and data-driven decisions.
New for 2025
Fresh Insights
Gain exclusive perspectives from leading CX experts on the biggest trends shaping the future.
Unfiltered Conversations
No fluff, just real-world CX insights from top brands.
Expert Skills Workshops
Walk away with new skills by tackling your biggest CX challenges in hands-on, interactive sessions.
Next-Level Networking
Meet industry disruptors, CX leaders, and InMoment experts in a brand-new setting.
See InMoment’s Latest Innovations in Action
Get an exclusive look at our newest AI, CX, and Reputation Management advancements—plus, visit our demo booth to explore them firsthand and chat with our experts.
A Prime Central London Location
Easily accessible and set in a spacious, welcoming venue, designed to foster meaningful conversations and relaxed networking.
Venue
Don’t Just Take Our Word for It…
Featuring Speakers from Leading Brands
Stay tuned for more big brands with big success stories joining us on stage in 2025.
Agenda at a Glance
What Makes XI Forum Europe Unmissable?
See the Forum in Action
Check out highlights from previous events
Why Attend
150+ Delegates
6+ Hours of Practical Learning
Award-Winning Speakers
Interactive Demonstrations
Fun Entertainment
Secure Your Spot Today
Limited Seats Available! Don’t miss out on the must-attend CX event of 2025.
Event starts soon. Reserve your spot!
September 18, 2025 9am BST