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Predictive AI text analytics model helps businesses identify what customers will do next to deepen the understanding of customer segments, regions, or markets Text and visual signals surface what is impacting a CX metric to help teams prioritise action and areas of improvement throughout the customer journeyHuman-assisted AI allows teams to…

Recognised as Leader in The Forrester Wave™: People-Oriented Text Analytics PlatformsCompany recognised for commitment to the advancement of diversity and inclusion InMoment’s Elevate Experience Improvement program receives three awards at the International Customer Experience Awards (ICXA)Acquired leading ratings and reviews company ReviewTrackers First experience management company to receive WCAG compliance and certificationInMoment…

LONDON [1st December 2022]—InMoment®, the leading provider of Experience Improvement (XI)™, announced that ASOS, a global leader in e-commerce fashion retailing, has chosen InMoment as their Experience Improvement partner.  ASOS is an e-commerce retailer, famous worldwide for its latest fashion and trends and is a destination for fashion-loving 20-somethings around…