Customer Focus Is More Important Than Ever
The automotive industry is changing the way business gets done. Who would have thought just a few years ago that today there would be electric cars, ride sharing, fully online vehicle purchases, or concierge options for vehicle service? The rapid market changes are driving manufacturers and dealers to focus more on identifying these new moments that matter and on improving each and every experience in an effort to create lifetime customers that span generations.
Create Customers for Life with InMoment
We understand that vehicle ownership is personal, emotional and needs to be handled with care. We’re here to make the process as simple as possible by helping you use customer experience (CX) and these four solutions to understand what your customers want, what they need, and why they make the decisions they do.
90% of the World’s Automotive Companies Use InMoment To Improve Experiences
Automotive & Mobility Ecosystem
The automotive and mobility ecosystem is driving better experiences and utilise InMoment’s decades of expertise to meet and exceed customers’ expectations.