Our customers have spoken

InMoment outranks Medallia in every category measured in a recent survey conducted by G2.

Our approach to Integrated CX takes nearly a quarter of the time to ROI and customers prefer working with us over our competitors. InMoment gets your business to where it needs to be faster and better than Medallia. How our customers view us is incredibly important, but how we achieve greatness together is paramount for success. Dive into some of the key capabilities and features that set us apart from the rest.

Please note, this is just a preview of some of the features we offer. To hear more about all InMoment has to offer, schedule a meeting with our team.

See for yourself

Strategic program design
Impact mapping
Survey & closed loop design
Program changes
Survey builder
Multichannel invitation
Ratings and reviews
Panel research
Conversational survey
Report and dashboard builder
Mobile application
Competitive benchmarking
Digital signage

Don’t just take G2’s word for it

Hear it from our customers themselves:


Enterprise Mobility

Foot Locker


See ROI in Half the Time

InMoment’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!

A bar graph showing time to ROI with different CX partners.

Estimated ROI (payback period in months)

Change Region

North America
United States/Canada (English)
DACH (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)