8 Ways to Modernise Your NPS Programme and Create a Customer-Centric Culture
The buyer/seller relationship has changed—Net Promoter Score (NPS) has too. To get the most out of an NPS programme, SaaS products and digital apps need to modernize their approach to the metric and how they apply their learnings to their greater customer experience (CX) strategy.
In this InMoment guide, we’ll walk you through eight steps that will help you create a customer-centric culture with an updated NPS approach. Get your copy now!