Case Study

Inside DSV Panalpina’s Award Winning Global Customer-Centric Culture Initiatives

By combining feedback data with day-to-day conversations, DSV Panalpina, a leading global logistics company, are able to find solutions that make their customers’ experiences better and address challenges for improvement on a local and global level.

DSV’s global values have a strong focus on putting their customers first, performing at their best, and having true and honest collaboration.

Find out why DSV Panalpina won the award for Best Customer-Centric Culture at the CX Elite Awards 2021!


Change Region

North America
United States/Canada (English)
DACH (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Asia (English)