National Technical Systems, Inc. (NTS) tests the safety and integrity of aerospace and national defense products, as well as transportation, medical, and telecommunication products throughout the United States. So when the COVID-19 crisis struck, NTS had to change the way it did business–and change it fast.
Using data from InMoment, NTS quickly knew what its customers were most concerned about, and how to adapt to help client projects stay on track.
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