XI Expert Take: How to Drive Employee (and Business) Success
Welcome to InMoment’s “XI Expert Take” series! If you’ve ever wanted to sit down with an experience expert to talk about your customer, employee, or brand experience initiatives, these in-depth conversations are for you.
In today’s episode, InMoment’s VP of Sales East Dave Wiser sits down with VP of Global Employee Experience Stacy Bolger to discuss the connection between employee and business success (and how all of that impacts your customers). You’ll learn:
- The tangible cost of failing to listen to employees
- Where employee experience initiatives are most successful
- How employee experience affects your customer
- How to leverage employees to drive customer acquisition, customer retention, share-of-wallet, and cost reduction.