Streamlining the Digital Journey and Boosting Satisfaction

Juniper Networks knew that the digital channel plays a crucial role in practically every aspect of the customer journey. After partnering with InMoment, they were able to increase their brand impression online by enabling incredible experiences with every click.

  • Widened Survey Request Range from 40% to 100% of Website Visitors
  • Introduced Mobile Surveys, Simplifying Participation
  • 62% Faster Case Resolution

Change Region

North America
United States/Canada (English)
Europe
DACH (Deutsch) United Kingdom (English) France (français)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)