InMoment’s Smart Integrations Delivers Trustworthy Feedback
Quilter plc is one of the UK’s leading wealth management companies. The Quilter brand value is to deliver trustworthy and easy-to-access financial advice to their customers and they pride themselves on being flexible, offering a variety of products and services to benefit their customers.
Quilter needed to make it easier and quicker for their customers to leave reviews on their Trustpilot webpage to further build their brand reputation and awareness.
The seamless transition between the InMoment Survey and the Trustpilot website allows customers to be automatically directed to the Trustpilot review page after they have completed the experience survey. This integration allows Quilter customers to easily connect with the brand and share their comments publicly on Trustpilot which in turn, boosts customer relationships and creates a more accurate representation of their customers’ experiences with the brand.
With the help of InMoment’s smart integrations, find out how Quilter has significantly increased their Trustscore on Trustpilot with authentic customer reviews and trustworthy feedback!