Welcome to our exclusive interactive Masterclass series tailored just for you, our valued customers.
Let’s shape the future of CX together
We know many of you encounter similar challenges not only in your day-to-day operations but also in your ongoing pursuit of long-term CX impact and consequently, business performance. As such, we’d like you to consider us an extension of your CX team, in supporting you to overcome those challenges.
We’ve been listening to you and we’re dedicated to upholding our CX community philosophy by addressing the diverse challenges you face, fostering collaborative idea sharing, and hopefully sparking inspiration.
To this end, we’ll be running a series of interactive sessions to share best practices that we’ve learned from our broad range of customers and help you address the challenges you are facing.
Next Up – 12 July 2024
Elevate Your CX Goals with the Power of Storytelling: Transform Feedback Data into Actionable Insights
In the realm of Customer and Employee Experience (CX/EX), collecting feedback is just the beginning. The true impact lies in how you convey this data to drive meaningful change. Master the art and science of storytelling with experience data to unlock the full potential of your CX initiatives.
Join Simon Fraser, VP Insights and Consulting at InMoment, for our next Customer Masterclass on Storytelling, where you’ll discover how to transform raw feedback into compelling narratives that inspire action and drive results.
In this interactive session, we will jointly discuss with you:
Engaging Storytelling Strategies: Learn the techniques to craft stories that capture attention and resonate deeply.
Practical Storytelling Tips: Get hands-on advice for converting data into a narrative that’s both engaging and persuasive.
Effective Communication Tactics: Master the art of showcasing CX results to diverse audiences, ensuring your message hits the mark every time.
Don’t miss this opportunity to elevate your storytelling skills and advance your CX programme to new heights. Sign up today for this exclusive masterclass, crafted specifically for our valued customers.
Please note: This event will not be recorded, so don’t miss out on this exclusive opportunity.
Future Schedule of Events
30 Aug
Stakeholder Engagement
27 Sept
Invisible Disabilities
25 Oct
Industry Trends Impacting CX
Why Join?
By joining our customer community you will
- Access invaluable resources and expertise through interactive sessions, case studies, and discussions
- Learn best-in-class methods and frameworks for CX transformation
- Acquire actionable strategies to elevate your CX programme
- Engage in collaborative learning to discover novel approaches for improving customer experience, satisfaction, and loyalty
- Network with like-minded professionals and industry experts
How it works
- We host masterclasses on the last Friday of each month.
- Register once to secure your spot for all upcoming events.
- Upon registration, you’ll receive a confirmation email along with a calendar invite for all future masterclasses. We will inform you of upcoming topics.
- Implement the insights gained to enhance your XI programme
Get certified and stay ahead in CX
In the fast-paced world of Customer Experience, staying ahead of the curve is crucial. By attending our Masterclass, you’ll not only gain invaluable insights but also receive a certificate to showcase your commitment to continuous growth and excellence in CX.
Elevate your skills, demonstrate your dedication, and keep evolving with us.
Learn MoreSign up today and embark on a journey of growth and success with us.
If you have any further questions contact us at emea.events@inmoment.com