Build Market Resilience and Client Trust
With climate changing and natural disasters occuring, changes in healthcare needs, and the unemployment disruption, the driving behaviour has created a unique and challenging environment for both insurers and policyholders alike. These changes are compelling insurers to redefine their business models to ensure they are building relationships built on good will, compassion, and trust.
Improving the Moments that Matter with InMoment
We understand that connecting with policyholders on a personal and emotional level is more important than ever before. Using our technology and services you can build the connections and understanding that leads to making each moment that matters meet and exceed the needs and expectations of both policyholders and the business.
For the first time in 10 years, our market share has increased over a full year and we added 15,100 new customers. At the same time, customer advocacy has improved, with record levels in our Service NPS across Medibank and ahm.”
Medibank’s CEO, 2019 Annual Report
We've Got You Covered
InMoment understands the importance of being properly certified to work within an industry as complex and regulated as insurance. We have all of the certifications necessary to help you deliver real business outcomes.