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XI Expert Take: How to Use Your CX Ecosystem to Improve Costs & Experiences

Brands want their businesses to run efficiently and effectively. Their experience programmes will help them to reach this goal!

In this episode of InMoment’s “XI Take” series, Senior Director of Global Strategic Insights Radi Hindawi discusses the power of the CX ecosystem and how brands can harness it to garner the kind of intelligence that leads to cost savings across the business.

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