According to Gartner, 34% of diners have had food delivered via third-party companies in the last 30 days. It’s a fact: brands like UberEats, Doordash, and GrubHub are here to stay, but how do you deal with the inevitable effect they will have on your brand?
This is where experience management comes in. In this eBook, we’ll explain how you can use the right technology to:
- Measure the effect of third-party delivery on your brand
- Identify areas for improvement
- Make third-party delivery work for your business