21 September 2023
11:00 am – 11:45 am BST / 12:00 – 12:45 CET

Customer feedback lies at the heart of every winning CX strategy, yet over 80% of valuable data resides beyond traditional surveys.

How can CX professionals access and interpret dispersed data to identify the actions driving maximum customer impact?

On 21 September 2023, InMoment’s VP, Customer Experience, Simon Fraser, and Evelin Kremer, Senior Director Solutions Consulting, will demonstrate practical ways to leverage AI in expanding, integrating, and analysing customer feedback to maximise your CX programme’s ROI.

What You’ll Learn in This 45-Minute Closed Door Event:

• How to leverage existing and new experience data to identify and strengthen customer signals
• How to model the results to deliver AI-driven, actionable insights from every touchpoint in the customer journey
• How to prove the impact of AI-powered actions and further interrogate customer data to find new opportunities

Don’t miss this exclusive opportunity to gain actionable insights that will drive your organisation towards CX excellence.

Secure your spot now by registering for this exclusive Experience Exchange!