XI Take: One Stop Focuses on Delivering The Best Experiences Possible

Since partnering with InMoment, One Stop has continually focused on delivering great experiences to their customers. By applying InMoment’s Experience Improvement (XI) approach, One Stop is continually improving their customer experience, ensuring they are meeting their customers needs for today and using predictive analytics anticipating how to meet them in the future. 

Watch this video to hear from Sarah O’Reilly, Customer Strategy Manager, as she explains how One Stop is optimising their CX programme to deliver the best customer experience possible for today and into the future.