Transactional customer experience surveys are without a doubt the norm today. We are all used to getting an email, text message, or sometimes even a phone call after making a purchase from a brand asking, “how did we do?”
And while these surveys are effective for collecting data, there are ways to optimize them so data turns into intelligence that will help you improve your experience.
In this white paper, expert Dave Ensing shows you how to best utilize these surveys. Download for free today!Download