When faced with a challenge, Bank of New Zealand (BNZ) used InMoment’s Platform to solve a tricky problem— getting around the existing survey fatigue rules to leverage its customer experience database.

The results? Avoiding extra engineer work and a 10% uplift in customer feedback!

Change Region

North America
United States/Canada (English)
Dach (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Asia (English)