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Learn more about InMoment’s award‑winning AI engine and solicit richer feedback, analyse cross-channel experiences, and automate actions.
Collect and connect experience data in every format from every touchpoint in the multi-channel customer journey
Interpret your structured and unstructured data to know where to focus for the highest impact
Align teams and balance automated and human actions to resolve individual cases and systemic issues
InMoment Partners With the World’s Best Brands to Own the Moments That Matter:
InMoment really helps the organisation manage its CX, and EX in the future, using all of its available modules in the platform. The text analytics allows us to mine sentiments and determine specific action points which would greatly impact CX. Implementation was easy as we were guided thoroughly by the InMoment team.”