Experience Improvement (XI) Platform
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Bring together feedback from every channel, leverage AI to make sense of it, and empower your people to take the actions that generate the fastest (and largest!) ROI.
Request a Demo
In this demo, you'll learn how to:
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Collect and connect feedback in every format from every stage in the customer journey
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Use AI to interpret experience data to know where to focus for the highest impact
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Balance automated and human actions to resolve individual cases and systemic issues
Join the 3,000 brands that trust InMoment
InMoment really helps the organisation manage its CX, and EX in the future, using all of its available modules in the platform. The text analytics allows us to mine sentiments and determine specific action points which would greatly impact CX. Implementation was easy as we were guided thoroughly by the InMoment team.
Paul Jeshimon L De Leon
DATA ANALYTICS MANAGER, ST. LUKE’S MEDICAL CENTER