2021 is bringing new challenges and opportunities for brands across the automotive industry. To help you take the driver’s seat in improving experiences, we’ve teamed up with JAX Tyres & Auto to find out how this challenger brand has cracked the code on linking ROI to customer experiences.
Learn how JAX Tyres & Auto has:
- Proven a link between better CX and store profitability
- Repeat business up from 58% in FY18 to 72% in FY20
- Sales and EBITDA exceeded targets with both growing by 20%+ YoY for the past two years