Today’s retailers are no longer competing based on product quality alone: they’re competing on the experiences they provide to their customers. But providing the best experiences for customers on every channel is easier said than done—unless you’re harnessing the power of your experience data.
Join InMoment Experts Radi Hindawi and David Van Brocklin for a conversation on how retailers can leverage customer data to provide experiences that keep customers coming back for more.
You’ll learn:
- How democratising your data for an integrated view of experience creates consistency
- How to increase organisational intelligence across your different stakeholders (from frontline to c-suite)
- How you can increase loyalty and advocacy in this constantly changing market
- And more!
