InMoment Appoints Experienced Technology Finance Leader Richard Barber as Chief Financial Officer

— Accomplished financial leader will guide InMoment’s rapidly-growing global footprint and help the innovative technology company deliver successfully in response to record customer demand

SYDNEY (10 March, 2021)—InMoment®, the leading provider of Experience Improvement (XI)™, announces that Richard Barber has joined the company as Chief Financial Officer (CFO) to bolster InMoment’s rapid growth.

Barber joins InMoment at a pivotal time, where global growth is accelerating. The company has achieved record bookings, customer expansion and retention, and is investing heavily in core technologies and go-to-market strategies that power experience improvement for the world’s top brands. 

Barber brings to InMoment over 20 years of extensive leadership experience at global, B2B growth technology companies. He was most recently CFO of cyber security technology leader WatchGuard Technologies, where for ten years he oversaw a period of significant revenue and profit growth. He has valuable experience with private equity owned and publicly traded companies, various go-to-market approaches, and mergers, acquisitions and capital financing. He began his career at KPMG where he was a senior manager in the Assurance practice.

“Rich is a highly credentialed finance leader who brings his passion for organizational partnership to InMoment at a key time,” said Andrew Joiner, CEO of InMoment. “Our global clients will benefit from his leadership and influence as we deliver at a rapid pace of innovation, and geographic and vertical expansion.”

“The opportunity for InMoment is vast and growing. Helping organisations get stronger signals that can improve employee and customer happiness is what ultimately drives greater business value, and it’s at the heart of what InMoment does for clients,” said Richard Barber.“ My passion for helping customers be successful and my love for growing great SaaS technology companies have found a home at InMoment.”

About InMoment

Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at


CONTACT: Cori Lindsey, InMoment,

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