24 March, 2023 | JW Marriott Hotel Singapore South Beach
We’re kicking off this year with a customer experience extravaganza! Join us at XI Forum Singapore to hear from the leading customer experience and insights experts across Asia as they share industry secrets, insights into what makes their programs successful. The XI Forum Singapore is guaranteed to leave you with practical takeaways to kick-start your year.
Speakers
Keep an eye on the growing lineup of award-winning speakers!

Sandeep Garg
Chief Product Officer

Tabia Chui
Manager, Retail Promotions Department


Sylvain Pingont
Digital Marketing & Customer Excellence Manager SEA and Taiwan


Eric Weight
VP Solutions Consulting APAC

Josh Marans
Director of Experience Improvement

The Art of Integrated CX
On March 24th, we’ll be uniting experience improvement professionals who’ll share how to move beyond a siloed view of the world to find creative new ways of connecting data, people, and decisions—aligning organisations around one revolutionary goal: experience improvement.
Join an award-winning lineup of CX professionals to accelerate your program growth by learning from their stories and discovering how they overcame challenges faced across the industry.
By attending XI Forum, you’ll discover an integrated approach to experience improvement that will enable better experiences for your customers and employees and drive measurable business outcomes for your organisation.
Why Attend?





One conference, hundreds of applicable takeaways
The XI Forum is jam-packed with hands-on demonstrations, workshops and interactive opportunities to help you get real value and applicable knowledge. Some of the topics covered include:
- CX program design
- Text Analytics demonstrations
- Expanding customer signals
- ROI demonstration
Discover resources, case studies, frameworks and methodologies to apply to your own customer experience and insights program from day one.
Reserve Your Seat
Moments
Don’t take our word for it. CX leaders from across the region experienced the XI Forum 2022 in Sydney and Singapore, here is what they say…

What Are the Event Details?
Wednesday, 24 March, 2023
JW Marriott Hotel Singapore South Beach, 30 Beach Road, access via Nicoll Hwy, Singapore 189763
8:30am-1:30pm
Reserve Your Seat