Upcoming Events

März 27, 2025

XI Club Forum in Stuttgart: KI in CX

Wanna go at your own pace? Check out our On-Demand Webinars below

Upcoming Events in North America

March 20, 2025

Webinar: What Role is Conversational Intelligence Playing in Your CX Strategy?

Wanna go at your own pace? Check out our On-Demand Webinars below

Upcoming Events in United Kingdom

March 20, 2025

Webinar: What Role is Conversational Intelligence Playing in Your CX Strategy?

April 24, 2025

Webinar: AI Journey Insights – See the Whole Customer Journey Come to Life!

Wanna go at your own pace? Check out our On-Demand Webinars below

Upcoming Events in Australia

XI Forum Sydney 2025

June 5, 2025

XI Forum Sydney 2025

Wanna go at your own pace? Check out our On-Demand Webinars below

On-Demand Webinars

AI Journey Insights – Customer Journey Optimierung

[On-Demand Webinar] Transformieren Sie Ihr Contact Center-Erlebnis mit modernster KI-Analytik

On-Demand Webinar – Reputation Management 2.0

[On-Demand Webinar] Silos aufbrechen: Schaffung einer kundenzentrierten Unternehmenskultur

Organizational Silos

[On-Demand Webinar] KI und maschinelles Lernen: Wie neueste Technologien CX-Programme revolutionieren werden

Entwurf, Umsetzung und Nachweis eines ROI-fokussierten Erlebnisprogramms

ROI Focused CX Program

Den CX-Wert in die Sprache der C-Suite übersetzen

Employee Experience Meeting

The Art of CX Storytelling: How to Craft a Narrative for CX

CX Metrics: Choosing and Implementing the Right Ones for Your Business

CX Metrics webinar

How to Avoid Becoming Roadkill on Your CX Journey

The ROI of CX Transformation

3 Secrets to Customer Experience Success

ROI by Design: How to Create Meaningful Value from CX