Socialising Customer Data and Intelligence

By providing always-on listening channels to both customers and employees, KARL STORZ has achieved faster resolution times, better customer experiences, as well as an increased ability to identify root cause.

  • 98 percent likelihood to purchase its products again
  • 96 percent likelihood to recommend the company to others

Change Region

North America
United States/Canada (English)
DACH (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)