Press Release

Virgin Money Announces InMoment as Supplier of The Year 2020

– InMoment named a winner at the Virgin Money Supplier of The Year Awards for helping Virgin Money improve experiences and create moments that matter for customers.

LONDON (28th October, 2020)—InMoment, the leading provider of Experience Improvement™ (XI), announced it has been named a winner in the Virgin Money Supplier of The Year Awards 2020. InMoment have been recognised for their flexibility and efforts for delivering the technology behind nationwide campaign ‘Money On Your Mind’ – Virgin Money’s innovative response to help UK customers’ related pandemic money worries.

The Virgin Money Supplier Awards recognise partner organisations that help them deliver successfully to their customers. The award categories are based on Virgin Money’s brand values including, Heartfelt Service, Delightfully Surprising, and Smart Disruption. 

Virgin Money and InMoment have partnered to connect customer moments across every business line, providing a consistent approach in the way Virgin Money listens and interprets real-time customer feedback to identify and improve experiences and to help Virgin Money create more moments that matter for their customers.

Every year, each one of Virgin Money’s 8,700 employees can nominate a supplier of their choice throughout the year. Colleagues then vote for the businesses they believe live up to the Virgin Money values.

“We are extremely proud to be named a Supplier of the Year in the Smart Disruption category,” said Alistair Stanford, Director of Customer Success at InMoment. “This award celebrates innovation, creativity, and true partnership—which are the hallmarks of our desired impact with clients. Virgin Money exemplifies these positive traits.”  

About InMoment

Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at inmoment.com.

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CONTACT: Rebecca Sanghera, InMoment, rsanghera@inmoment.com


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