Point of View
How to Leverage All Your Data, Not ‘Just’ Survey Feedback, to Meaningfully Improve Customer Experiences
Read what InMoment’s Senior Strategic Insights Consultant, Jessica Petrie, has to say about non-survey data sources such as:
1. Location Tracking Data
2. Purchasing Data
3. Web Searches
4. Social Media & Online Reviews
Leveraging these data sources is important for achieving the real-time versatility you need to deliver for customers and stay aware of your marketplace. In this guide Jessica explains how to utilize all your data sources to get a holistic image of your marketplace. Fill out the form to read on!