Improving User Experience with Advanced Analytics

Employers turn to Castlight to transform employee benefits into a deeply personalized, simple, and guided experience, and to unlock better healthcare outcomes. InMoment microsurveys and advanced analytics help Castlight understand and improve the experience of HR administrators and of the employees who are the end users of their digital product.

“We use InMoment for both our employer and end user Net Promoter Score program. The best thing is the text and sentiment analytics platform that allows us to deep dive and get the data we need. It does a lot of our NPS analysis for us. I’d give InMoment a 10 out of 10!”
-Lead UX Researcher, Castlight Health

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