Unifying Customer Experience with a Thoughtful, Innovative Approach

Vivint Solar knew it needed a more unified and comprehensive perspective of the customer experience throughout every touchpoint and channel possible. With InMoment’s strategic services and expertise, the brand was empowered to create and implement a more thoughtful and innovative approach to customer feedback, while simultaneously boosting the bottom line.

  • 360 degree perspective of the customer experience throughout every possible customer journey
  • Simplified surveys that focus on customer stories to encourage actionable intelligence and lasting transformation
  • Advanced text analytics allow Vivint Solar to identify the moments that matter in the customer experience, all in a matter of seconds

Change Region

North America
United States/Canada (English)
Europe
Dach (Deutsch) United Kingdom (English) France (français)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)