News: Localized and Personalized Top 2013 Customer Experience Trends

March 19, 2013 | Fastcasual.com

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to restaurants and other industries, predicts that 2013 will be a pivotal year for improving customer relationships. The company is making this prediction based on the increased demand for its insights solutions.Empathica has identified four CEM trends emerging so far in 2013. read more »


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