News: Taco John’s adds guest feedback platform

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Taco John’s has added InMoment’s cloud-based customer experience optimization platform. The platform will be used for Tell TJ, Taco John’s guest satisfaction survey program.

“The customer experience has always been at the heart of Taco’s John’s culture,” said Shawn Eby, VP of operations, in a news release. “As we continue to grow, it is critical that we have the right people, technology and programs in place to truly understand and respond to the needs of our guests as quickly possible.”

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