alphabroder Uses Action-based Program to Increase Employee Satisfaction Scores
alphabroder understands that employee experience (EX) fundamentally impacts business performance as well as the customer experience (CX). They partnered with InMoment to anonymously collect and ingest employee feedback from their functional departments, Distribution Centers and Decoration Facilities. This approach of soliciting feedback at every level of the organization yields more valuable employee insights than any employee turnover rates could ever provide. Using this approach, alphabroder was able to:
- 10% Employee Satisfaction Score Increase Year-over-Year
- 86% Employee Survey Completion Rate
- 76% Employee Engagement Rate Based on Three Core Survey Questions