With the many technological advancements of today’s world, retail customers’ CX expectations are constantly evolving. In order to keep up with their changing customers, CX leaders have to stay up-to-date with current trends and innovations.
With this in mind, InMoment, the leader in customer experience intelligence, has released the “2017 Retail Trends Report” in order to help retailers advance their CX efforts and look forward to what’s up next!
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