InMoment’s Andrew Park and Adam Ince both quoted in Forbes on creative ways top brands like Foot Locker, Nike, Starbucks and The North Face are expanding business opportunity by successfully building trust and loyalty. 2018 Retail CX Trends data featured :“When it comes to understanding loyalty, the brands that do it really well are those brands open to creating ongoing discussions with their customer base. That enables them to find unique ways to connect with their customers in order to co-create experiences together.”