Solutions
Customer Feedback
Turn experience signals into transformative, actionable insights
Reputation Management
Turn social ratings and reviews into revenue
Conversational Intelligence
Find opportunities to elevate customer and agent experiences
Digital Listening
Drive better online experiences and increase user satisfaction
Market Research
Gain a competitive advantage by uncovering customer trends
Advanced Analytics & AI
Let AI take the guesswork out of your CX program
Employee Experience
Turn company culture into your competitive edge
Advisory & Platform Services
Human expertise to complement leading technology
Products
View Plans & Packages
Discover the benefits of investing in the enhancement of experiences
Download our guide to build an integrated CX program in 10 steps.
XI Platform
XI Platform Overview
Get to know the world’s most recommended CX platform
Listen
Collect feedback from every perspective, from every channel
Report
Create and share stories that inspire business-wide customer-centricity
Analyze
Dive into your experience data and uncover meaningful insight
Improve
Take informed action to recover at-risk customers and improve results
Mobile Application
Improve customer experiences anywhere, from the palm of your hand
Enterprise Architecture
Text Analytics
Make smarter decisions with industry leading natural language processing
Integrations
Infuse experience intelligence into every enterprise system
Data Management
Conquer your most demanding data management needs
Artificial Intelligence
Revolutionize CX with award-winning AI
Security & Scalability
Built for scalability and best-in-class data security
Download our report to learn about the trends reshaping CX!
Learn & Connect
Customer Stories
Learn how leading brands grow their business with InMoment
Blogs & Podcasts
Actionable industry content to gain insight and spark ideas
Resource Library
Proprietary data and strategies from top experience improvement experts
Events
Learn with live webinars, roundtables, and panel discussions, or browse the on-demand catalog of past events
Calculate the ROI of Integrated CX
Get your personalized return-on-investment calculation for improving customer experience
About InMoment
About Us
Take a break and learn about our team and what makes us tick
Careers
Want to unlock your full potential? Explore our current careers
News
Learn about leading-edge innovations and employee and company accolades
Get insights on review and rating data in key industries and verticals
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