Turning Customer Feedback into Growth: Taco John’s Shares How Guest Surveys Help Build Business

Shawn Eby, vice president of operations at Taco John’s, discusses the process he and his team embarked upon to identify their needs and cultivate a guest-centric culture. He also shares the steps they took to determine which technologies and partnerships would help them grow for the future. Discover how Shawn and Taco John’s are turning real-time guest feedback into meaningful actions to guarantee outstanding service experiences.

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