In this webinar, you’ll learn about the importance of collecting and analyzing the right data—from customer sentiment and expectations found in call transcripts and survey data to competitive benchmarks.
Discover How InMoment Enables Your Brand To:
- Turn insights into business operations, leading to tangible improvements and stronger customer connections.
- Gain actionable tips on effectively scaling your CX programs.
- Optimize customer journeys and increase your ROI.
Speakers
Radi Hindawi
INMOMENT
SVP, Managed Services
Sandra Fornasier, CCXP
AUTODESK
Head of CX and Insights