AI-Based Feedback Models for Deeper Insights
InMoment is the only CX platform that uses AI to prompt survey takers for better feedback
Dive into Text Analytics
Meet with one of our CX practitioners to see our platform in action today.
Go Beyond Initial Sentiment
Get richer insights as they’re being collected. Our Active Listening™ software is the only generative AI tool that uses real-time text analytics to listen, understand, and respond (in customers’ natural language)—eliciting the richest responses with more actionable data points.
Advanced Natural Language Processing
Our award-winning NLP engine deciphers the meaning in your text, transforming raw data into actionable insights. Go beyond sentiment to understand expressed intent, perceived effort, and voiced emotion, allowing you to ease friction and close the feedback loop.
See It In Action
Test our our sample survey and see how Active Listening advances your survey responses instantly.
Try out Active Listening
InMoment Named a Leader in The Forrester Wave™: Text Mining And Analytics Platforms, Q2 2024
InMoment continues to be a major player in the text mining and analytics market…reference customers also called out InMoment XI’s business value, time to value, and overall relationship with customers.